What the customer had to say:
Derek/Rae,
I hope your weekend went well, mine was Awesome. I installed the window you and your team created. It is GORGEOUS!!
Derek, early on when we discussed measurements, I requested the final window be 1” thick. You let me know that at most, these window typically don’t go any thicker than 7/8” and that you would construct my window with a 7/8” thickness. When I got home last night, I measured the thickness of the glass and it was 11/16”, 3/16” less than what I expected and 5/16” thinner than the window I was replacing.
This turned out to be a benefit, because the “gap” that I already knew I was going to have to accommodate would have been more difficult to fill as opposed to the gap that needed filling.
A Huge Thank You to you and your team.
Paul & Pam